Privacy Policy

1. Information We Collect

When you engage with Wilourin, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via Razorpay)
• Device and browsing data (via cookies and analytics)

2. How We Use Your Information

• Process and fulfill orders
• Manage shipping and delivery
• Provide customer support
• Improve our website and user experience
• Send updates or offers (only with your consent)

3. Sharing of Information

Wilourin does not sell or rent your personal data. We may share information with trusted third parties for operational purposes: payment gateways (Razorpay), logistics partners, and analytics tools.

4. Cookies and Tracking

We use cookies to enhance browsing and understand user behavior. You may disable cookies through your browser settings.

5. Data Security

We implement industry-standard measures to protect your information. While no system is entirely immune, we are committed to safeguarding your data with care and diligence.

6. Your Rights

You have the right to access, correct, or delete your personal data, and to opt out of marketing communications. Contact us at support@wilourin.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically 5 years for tax and accounting purposes).

8. Grievance Officer

In accordance with the Information Technology Act, 2000, our Grievance Officer can be reached at support@wilourin.com for any concerns regarding data practices.

9. Contact

Wilourin
Email: support@wilourin.com